Reference

Privacy Policy for Your alfamabet Account

Your account data, payment records for DANA, OVO, GoPay and QRIS, and device sessions are handled under this Privacy Policy before you open the lobby, whether you sign…

DANA recordsOVO receipt checksGoPay wallet markersQRIS scan dataCookie choices

Browse lobby Read FAQ

How This Policy Covers Your Data

alfamabet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

A clear privacy posture helps you decide what to share before you open your account. When you register, we may collect your name, phone number, email address, login name, device data, session logs, and transaction references tied to DANA, OVO, GoPay or QRIS. We use that

1
data to run your account, verify wallet activity, secure access, handle privacy requests, and meet checks required for permitted regions. We do not sell your contact list. We may share only the data needed with payment processors, security vendors, and support tools that help us answer
2
you. If local law changes your access, we apply this policy only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP CHANNELS

Reach Us About Privacy Requests

Privacy questions need a clear route, not a generic inbox. Use live chat inside your account from 10:00 to 24:00 WIB, email our privacy desk, or send a request from Account >…

Live chat Open chat after login and choose the privacy request category. Our team is available 10:00 to 24:00 WIB and may ask for your account name plus a recent wallet reference.

Email privacy desk Send privacy requests with your registered phone number, email address, and the change you want. We reply through the registered email so your account records are not exposed elsewhere.

Account request form Go to Account > Settings > Privacy Requests to ask for access, correction, or deletion where available. The form records your request time and links it to your logged-in session.

SECURITY PRACTICE

How We Protect Account Records

Privacy depends on everyday handling, so we keep account data separate from game display activity where possible.

Account data

We collect the fields needed to create and maintain your account, such as login name, phone number, email address, and security events. Extra data is requested only when an account check requires it.

Payment records

DANA, OVO, GoPay and QRIS references help us match deposits, withdrawals, refunds, and dispute checks. We store transaction markers, not your full wallet access, and limit visibility to trained account staff.

Cookies

Cookies help keep your session active, remember language choices, and detect repeated failed login attempts. You can clear cookies in your browser, although you may need to log in again afterward.

Device sessions

We record device type, browser, IP range, and login time to spot unusual access. If a new device appears, we may add a verification step before account records are changed.

Retention

We keep account and payment records only as long as needed for account service, dispute handling, security checks, and legal duties in permitted regions. Older records are restricted or removed when no longer needed.

Correction requests

If your phone number, email address, or name is wrong, contact us through chat, email, or Account > Settings > Privacy Requests. We verify identity before changing data tied to wallet activity.

Privacy Policy Questions You May Ask

Before you open an account, you may want to know exactly what data is collected and how to change it later. These answers focus on the Privacy Policy only: account records, payment references, cookies, access requests, correction steps, and how we contact you about privacy matters. For game rules or wallet steps, use the account help area after login.

We may collect your name, login name, phone number, email address, password data, device details, and session activity. If you use DANA, OVO, GoPay or QRIS, we also keep payment references for account checks.

Payment records help us match wallet activity to your account, handle failed transactions, verify withdrawals, and answer disputes. We do not need full access to your wallet; we use transaction references and receipt markers.

Yes, where local law allows it. Send a request through Account > Settings > Privacy Requests or email the privacy desk from your registered email address. We confirm your identity before sharing account records.

Yes. Use live chat from 10:00 to 24:00 WIB or the privacy request form after login. We may ask for a recent QRIS or GoPay reference before changing contact data.

Cookies can remember your session, language setting, and basic lobby preferences. They may show that you opened areas such as Lightning Roulette or Aviator, but we use that data for account function and safety checks.

Access is limited to staff and vendors who need the data for support, payment matching, security checks, or legal duties. We apply role-based access so account records are not open across the whole team.

Use live chat after login, email the privacy desk, or send a request through Account > Settings > Privacy Requests. Include your registered contact details and the specific account record you want checked.

Privacy Policy for Your alfamabet Account

Reach Us About Privacy Requests

How We Protect Account Records

Account data

Payment records

Cookies

Device sessions

Retention

Correction requests

Privacy Policy Questions You May Ask

01 What data does alfamabet collect when I open an account?

02 How are DANA, OVO, GoPay and QRIS records used?

03 Can I ask to see the data linked to my account?

04 Can I correct my phone number or email address?

05 Do cookies track my game choices?

06 Who can see my account and payment records?

07 How do I contact alfamabet about a privacy concern?

Related Pages